Shipping Information

Shipping Cost

We charge a flat fee of £3.50 for postage and packaging within the UK on orders under £50 in value.

Orders that are £50 and over are shipped FREE within the UK.

How are orders dispatched?

We aim to dispatch all orders within two working days:

  • Orders under 2kg are sent by Royal Mail 2nd Class Signed for.
  • Orders over 2kg are sent by signed for courier.

Delivery Time

Please allow up to five working days for delivery, although we aim to deliver as quickly as possible.

Shipping outside of the UK

We currently do not dispatch retail orders to outside of the UK but we are looking to add international shipping for our customers outside of the UK in the near future. In the meantime, please get in touch and we can let you know if there is a local stockist in your country.

Returns

As coffee is a food product we do not accept returns. If however there is a problem with the contents of your order please notify us within 24hours of receiving your parcel.

VAT on shipping

Shipping prices quoted above are exclusive of VAT. VAT is only applicable if it contains VAT rated items. Coffee itself is not a VAT rated product and therefore if your order contains only coffee there is no VAT on the shipping cost.